Privacy Policy

Last updated: 31/03/2025

At Virtue Heating & Plumbing, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our website or use our services.

1. Who We Are

Virtue Heating & Plumbing is a local plumbing and heating company based in Reigate, Surrey. You can contact us by visiting our website or emailing [your email address].

2. What Information We Collect

We may collect and process the following information:

Your name, email address, phone number and postcode (when submitted via contact forms)

Your IP address, browser type and activity on our site (via cookies)

Any information you voluntarily provide when contacting us or requesting a quote

3. How We Use Your Information

We use your information to:

Respond to your enquiries and provide our services

Contact you regarding your quote or booking

Improve our website and customer experience

Comply with any legal or regulatory obligations

We do not sell or share your data with third parties for marketing purposes.

4. Data Security

We take appropriate measures to protect your data from unauthorised access or misuse. Information you submit via this website is stored securely and only accessible by authorised personnel.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request corrections to inaccurate information

Ask for your data to be deleted

Object to how your data is used

To exercise any of these rights, please contact us.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.